For students it is important that they know which are the ways for communicating during an online study unit.
For example, the group can be instructed to use a designated forum (such as a discussion forum) for any course related questions: “Before asking a question, read the instructions. Ask your question in the discussion area. One of the other students may have a similar question or be able to answer your question.”
See Effective educator-student communication.
Content Collection
Course policies for communication
Level