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Effective educator-student communication

Level

Educators need to adapt their communication for online contexts and have a strategic approach in interacting with students and other important stakeholders online. The baseline is to follow an institutional communication strategy or plan which may, nevertheless, need to be adapted for online study unit specific needs. Communicating with students requires a nuanced, thoughtful approach.

Some good tips are given in Pathify playbook:

  • Be selective about the messages sent, via what channel and how often.
  • If it’s not personalized, it doesn’t matter.
  • The approach to communication needs to be unified across the institution